Privacy Policy

Travel MaMa® Privacy Policy

Privacy Policy: Our website address is: https://www.ticketsmama.com.

Please note that this statement may be amended from time to time without prior notice. You should regularly check for the latest version.

Sports Tickets

• You must accept, without modification, the terms, conditions, limitations, and notices on the Travel MaMa website in order to use it. By using the Travel MaMa website, you agree to all applicable terms, limitations, and notices.
• Travel MaMa disclaims all express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.
• Unless specifically stated otherwise, the Travel MaMa website is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Travel MaMa website. Travel MaMa reserves all rights to pursue any unauthorized reproduction, modification, distribution, transmission, display, or publication of materials from the website.
• Travel MaMa reserves the right to modify the terms, conditions, limitations, and notices of the services provided on the website. Users are responsible for regularly reviewing the terms, conditions, and any additional terms posted on the website.
• The information, products, and services available on the Travel MaMa website may contain errors or typographical mistakes. The company regularly updates the webpage information. Travel MaMa and/or its data providers may make improvements and/or changes to the website at any time. In no event shall Travel MaMa or its suppliers be liable for any direct, indirect, special, punitive, or consequential damages, including but not limited to loss of use, data, or profits, arising out of or in connection with the use or performance of the Travel MaMa website, or any delay, failure in service, or any information, products, services, or related graphics obtained through the website, whether based on contract, tort, negligence, strict liability, or otherwise, even if Travel MaMa or any supplier has been advised of the possibility of such damages. If you are dissatisfied with any part of the Travel MaMa website or its terms of use, you may contact us for follow-up or discontinue using the website.

Privacy Policy

To safeguard your personal data privacy, our company ensures that our policies and practices for collecting, using, storing, transferring, and accessing personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong.

Cookies
While browsing this website, unless stated otherwise, our company will only record your visit and will not collect any personally identifiable information (i.e., data about you that can identify you). Any cookies used by this website, if applicable, are not intended to collect identifiable personal information. Cookies are small computer files stored on a user’s computer that allow websites to retrieve configuration data and analyze browsing habits. Cookies can prevent you from having to register repeatedly when visiting the website and are typically used to track the topics you prefer. If you do not wish to accept cookies, you can adjust your internet or browser settings, but doing so may disable certain functions of the website. We and our third-party partners may use cookies on our website to deliver a better, faster browsing experience.

Our Commitment to Privacy

We are committed to protecting your privacy rights under the Personal Data (Privacy) Ordinance (Chapter 486) of Hong Kong and internationally recognized privacy protection policies. To ensure your privacy, we provide this notice to explain how we handle online data and inform you of the choices you have regarding the collection and use of your personal information.

Data We Collect

• Analytics and Research: We use analytics technology from third-party partners and the information collected to improve and understand your online habits and preferences, optimizing our website services to better suit your needs and interests. Data collected includes your website entry and exit paths, system type, specific details on date and time (e.g., clicks on individual pages, mouse movements, search, and input data).
• We may occasionally request personal data from you, including but not limited to your name, gender, birthdate, identification document number, telephone number, fax number, postal address, email address, credit card information, and bank account details (collectively referred to as “personal data”). Failure to provide such data may prevent us from processing your application or request, or from allowing you access to certain website content, or completing tasks intended on the website. If you are under 18 years old, you must obtain parental or guardian consent before submitting any personal data to us.
• Personal data that you voluntarily provide may grant you access to restricted areas of the website and may include your name, title, gender, address, birthdate, telephone number, occupation, income, email address, residential and work areas, and consumption preferences and locations. We may also collect other data such as credit card details and contact methods.
• Our company may occasionally run contests or promotional events that require you to provide your name, email address, telephone number, and other personal information, enabling us to notify you of contest results and improve future contests and promotions.
• Our company will email members with the latest information and special promotions. If you do not wish to receive such communications, please email us at info@travelmama.com.hk.
• When you click on third-party links or ads on our website, you will be redirected to external websites, and their privacy policies will apply. We are not responsible for actions outside our website’s scope.
• All personal data provided to our company will be kept confidential and protected. However, we may share the information with the following entities: our subsidiaries, affiliates, and related companies; our suppliers and business partners; entities assisting us with this privacy policy; those collaborating with us in this marketing plan; agents, contractors, or service providers offering administrative, transaction services, payment processing, credit referencing, debt collection, or other operational services to us; anyone bound by confidentiality agreements with us; and any person to whom we are required to disclose data by law or in good faith.
• By using our website, you agree to the collection and use of your personal information as described above. If the privacy policy changes, we will post the updates on this page to ensure you are aware of how we collect, use, and disclose your information.

Access and Correction of Personal Data

Under the Ordinance, you have the right to:
i. Inquire whether we hold your personal data;
ii. Access your personal data stored with us;
iii. Request us to correct any incorrect personal data stored with us;
iv. Check our policies and practices on personal data and the categories of personal data we hold.

If you wish to access or correct your personal data, or inquire about our personal data policies and practices, as well as the categories of personal data we hold about you, please contact us in writing or by email at info@travelmama.com.hk.