Terms and Conditions

Terms and Conditions

Overview

• The usage date, price, and ticket conditions vary for each product. The content is only applicable to specific product types and usage dates. Prices are confirmed at the time of booking and may fluctuate due to seasonal changes.
• No refunds will be provided if the guest voluntarily abandons the itinerary while using the product.
• If terms and conditions are not explicitly displayed, the tickets are non-refundable and non-transferable.
• All prices and terms are subject to change without prior notice.
• In the event of disruptions caused by traffic, weather, or other unforeseen circumstances, this website reserves the right to modify, cancel, or make alternative arrangements based on the service provider’s instructions.
• The order and timing of activities will be arranged according to the local staff’s schedule.
• The personal information provided by the guest must match the details on their travel documents.
• Event times may change without prior notice. Guests should check the official event website before departure.
• This website acts as a service provider to offer local tour products and services (hereinafter referred to as “Services”) to guests. This website is solely an agent of the service provider. All tickets issued in accordance with the services are subject to the terms and conditions (which have been provided to all guests). By accepting the tickets, guests agree to these terms and conditions.
• This website shall not be liable for any injury, illness, damage, loss, accident, expenses, delays, or other claims arising directly or indirectly from the provision of services, whether due to vehicle defects, equipment failures, strikes, thefts, negligence or errors by any service provider or its agents, or for any additional expenses or loss of vacation time incurred due to itinerary changes or cancellations.
• This website will make every effort to handle any delays but assumes no responsibility for any costs incurred in such situations.